A complete guide on Apple’s new Self Service repair program


With Apple’s approval, it is now possible to repair your iPhone at your convenience at home.
The company on Wednesday unveiled an updated section of its website that allows you to
purchase tools and parts for replacement such as brand new display screens, battery packs,
and speakers. The store’s online interface appears simple to navigate and Apple offers
customers repair kits that weigh around 79 pounds which you can lease for $49 per week.

This program is an important shift for Apple. The company has mostly supplied repair tools and
spare parts to its 5,000 authorized service providers, and a further 3,000 independent repair
shops with certified Apple technicians. Apple has been criticized for a long time by the
right-to-repair community, who demand manufacturers provide customers with the option of
fixing their own devices, due to this practice and for its policy of creating devices that aren’t
readily upgraded or incorporate specific parts which only Apple can access.

The repair program is easy enough. Apple has released repair manuals for specific models of its
devices that including the iPhone 12, the iPhone 12, the iPhone 13, and the third-generation
iPhone SE. After having read the repair manual of your specific phone then you can visit Apple’s
Self-Service Repair Store which allows you to browse over 200 parts according to what iPhone
model you have. It also has tools that you can use to finish your repairs, such as a $99 torque
wrench and the $216 press to screen displays.

If you don’t wish to purchase a costly tool that will last forever it is possible to rent an individual
kit that comes with everything you could require. The kits, which are available in one or two
boxes, are very heavy so Apple additionally suggests a variety of strategies for lifting them for
example “Think before your lift” and “Take your time.” Once you’ve determined the items you’ll
need, Apple will ship all the items you’ve purchased to your residence. After you’ve completed
your repair, you may even ship some of your old parts back to recycle to receive the Apple
credit in the store.

At present, the app is restricted to iPhones and is available only within the US. However, later in
the year the store will be expanded to include Mac computers, and be available in different
countries, beginning in Europe.

The process of getting Apple devices repaired has for a long time been a costly and frustrating
process, so Apple’s new repair store is definitely a welcome improvement. However, it’s unclear
whether Apple has done everything it can in order to make it easier for users to repair its
devices, particularly because the program is restricted to a small number of iPhone models. For
instance, numerous states have proposed legislation to repair their right-to-repair systems in the
past few years, bills that Apple has been fighting. In one instance, the company was able to
convince California legislators in 2019 that consumers could ignite a fire when they damage the
lithium-ion batteries that are in iPhones as they attempt to fix the batteries. Apple is also
claiming the security and privacy of its devices may be affected due to repair work that is not

In spite of Apple’s efforts, this right-to-repair movement has been recently gaining support from
the White House. In July President Joe Biden passed an executive order which also requires
the Federal Trade Commission to create new rules for repair rights. In the same month, the
agency announced that it would step up its enforcement against ” illegal” restrictions on repairs
after an inquiry identified various strategies technology companies used to create products that
were more difficult to repair. Apple’s announcement was made in November, on November 5,
the same day that Congress was to consider an important deadline approached for a right to
repair resolution that was filed by activists Apple activists. shareholders during September The
connection was first discovered in The Verge.

Green Century — the sustainability-focused mutual fund that led that effort — has since
rescinded its resolution, which would have pushed Apple to study the environmental impact of
its strict repair policies.

“We felt it was a big enough step forward,” Annalisa Tarizzo, a shareholder advocate for Green
Century, told Recode in November. “We hope to continue engaging companies that we invest in
on this topic because we think it is really important and there are real risks to investors related
to this issue.”

The new guidance issued by new guidance from the Securities and Exchange Commission
(SEC) could have had an impact on the timing of Apple’s announcement, Tarizzo added. Just
two weeks prior to Apple’s announcement, SEC repealed a rule issued by Trump which created

it easier for businesses to eject shareholder resolutions that are socially conscious. Green
Century also had a deadline to present its plan to the SEC that Apple had asked the agency to

Apple’s concessions in response to demands of right-to-repair advocates appear to be a bid to
preempt new rules with their repair programs. However, the steps taken by Apple aren’t without
their limitations. The company isn’t informing all users to begin exploring their iPhones or
MacBooks. In the announcement in the press announcement to announce self-service repair,
Self Service Repair, Apple declared that the program was designed “for individual technicians
with the knowledge and experience to repair electronic devices” and that the “vast majority of
customers” should go to official repair service. However, those who choose to fix their devices
on their own in the new program will have to purchase components directly from Apple which
also determines the cost of these components.

“This isn’t the open-source repair revolution we’ve sought through our fight for the right to
repair,” Elizabeth Chamberlain Director of sustainable development at iFixit stated in the blog
post of November. “If there’s an official method to avoid warning messages or the loss of
features when you have to replace the screen, battery, camera or display There’s less incentive
to Apple to assist users using third-party components, or those by other iPhones. With the
control of the marketplace for parts, Apple can also decide the time when devices become

This isn’t the only time Apple has changed its approach to avoid potential laws or legal actions.
In a settlement proposal that included a class-action suit involving developers of software last
summer, Apple said it would allow companies to inform iPhone as well as iPad users how to
purchase items such as subscriptions outside of the App Store. In September, Apple changed
its rules regarding in-app purchases and was embroiled in a tense lawsuit against Epic Games.
The app-related updates included Apple changing its policy on charging substantial fees to
third-party companies that operate within its ecosystem, while Apple’s own apps receive an
unrestricted ride.

Apple seems to be adopting similar steps with its latest repair program. Although the new repair
program comes with a number of stipulations, it is a huge victory for consumers who don’t want
to ship the devices they own to Apple or find an official repair facility.

Is Apple Self Service Repair any good?